Terms of service

Terms of Service

Overview

Welcome to SOMVIA.

Throughout these Terms of Service, the terms "SOMVIA," "we," "us," and "our" refer to SOMVIA.

SOMVIA operates this online store and website, including all related information, content, features, tools, products, and services (collectively, the "Services"). Our online store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, including our Privacy Policy and other applicable policies, govern your access to and use of our Services.

Please read these Terms carefully before using our Services. They contain important information regarding your legal rights, including warranty disclaimers and limitations of liability.

By accessing, browsing, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms or our Privacy Policy, you must not access or use our Services.

Section 1 – Eligibility and Account

By using our Services, you represent that you have reached the age of majority in your country, state, or province of residence, or that you have obtained the necessary legal consent to permit any minor under your responsibility to use the Services on devices you own or control.

To access certain features of our Services, including placing orders, you may be required to provide information such as:

  • Email address

  • Billing information

  • Payment details

  • Shipping information

You represent and warrant that all information you provide is accurate, current, complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

You may not assign, transfer, sell, sublicense, or otherwise make your account available to any third party.

Section 2 – Our Products

We make every reasonable effort to display our products and services as accurately as possible.

However, actual colors, textures, sizes, and product appearance may vary depending on your screen, device settings, browser, and display configuration.

We do not guarantee that the products you receive will appear exactly as displayed on your device.

All product descriptions, specifications, pricing, availability, and images are subject to change at any time without prior notice.

We reserve the right to discontinue any product at any time and to limit quantities offered to any individual, geographic region, or jurisdiction where permitted by law.

Section 3 – Orders

By placing an order, you are submitting an offer to purchase products from SOMVIA.

We reserve the right, at our sole discretion, to accept, reject, limit, or cancel any order for any lawful reason.

Your order is not considered accepted until payment has been successfully authorized and you receive an order confirmation from SOMVIA.

Please review your order carefully before completing your purchase. Once an order has been confirmed or processed, cancellation or modification may not be possible.

If we modify, decline, or cancel your order, we may attempt to notify you using the email address, billing address, or telephone number provided during checkout.

Returns, exchanges, and refunds are governed exclusively by our Returns & Refund Policy.

You represent and warrant that all purchases are made for personal, non-commercial use and not for resale, redistribution, or export.

Section 4 – Pricing and Billing

All prices, promotions, discounts, and special offers are subject to change without prior notice.

The price charged for a product will be the price displayed at the time your order is placed and will be confirmed in your order confirmation email.

Unless expressly stated otherwise, displayed prices do not include:

  • Applicable taxes

  • Shipping charges

  • Handling fees

  • Customs duties

  • Import taxes

  • Other governmental charges

Prices displayed on our website may differ from prices offered through other sales channels or third-party marketplaces.

From time to time, SOMVIA may offer promotional pricing or special campaigns that are governed by separate promotional terms. In the event of any conflict, the promotional terms shall prevail.

You agree to provide current, complete, and accurate billing, payment, and account information for every purchase.

You also agree to promptly update your information whenever necessary, including your email address, billing information, payment details, and card expiration dates, so that we can process your transactions and contact you when necessary.

By submitting payment information, you represent and warrant that:

  1. The payment information you provide is accurate and complete.

  2. You are legally authorized to use the selected payment method.

  3. The payment method will honor the charges incurred for your purchase.